Question 1

HOW DOES FINANCE WORK?

Accepted Answer

No credit checks necessary and no hidden fees.   Leaks never come at a good time, so we offer pay per week to help you through.   We ask for 20% upon completion of your service and 20% per week for the following 4 weeks.   For example - Standard Watertite shower service $495.   Upon completion - $99 Week 1 - $99 Week 2 - $99 Week 3 - $99 Week 4 - $99

Question 2

WHAT ARE YOUR CALL OUR FEES?

Accepted Answer

Unlike other companies, we don't charge any call out fees, assessment fees or callback fees.

Question 3

HOW LONG WILL IT TAKE?

Accepted Answer

Our shower services usually take 3 - 4 hours, depending on the size.

Question 4

WHATS INVOLVED IN A SHOWER REPAIR? (SCOPE OF WORKS)

Accepted Answer

Watertite Scope of Works for Watertite Perimeter + Epoxy grout floor Joints.

• Remove silicone from the perimter of the shower base and the internal wall to wall joints.

• Machine joints to the perimeter of the shower base using a diamond tipped machine.

• Clean, repair and seal walls or full de-grout/re-grout if required.

• Cut out floor grout joints of shower recess and around perimeter of waste grate using an angle grinder.

• Inject tinted colour match epoxy grout product into the shower floor joints, around waste grate.

• Apply epoxy grout to inside of waste joint.

• Inject colour match high flex seal product into the perimeter and internal wall to wall joints.

Complimentary Service:

• Remove and replace silicone to the inside of the shower screen.

• Seal around tap spindles.

Question 5

WHATS INVOLVED IN A BALCONY REPAIR? (SCOPE OF WORKS)

Accepted Answer

Watertite Scope of Works for Watertite balcony epoxy re-grout service.

• Remove silicone from the perimter of the balcony and the internal joints.

• Machine joints to the perimeter of the balcony using a diamond tipped machine. 
• Remove calcification build up from balcony. (to the best of ability)

• Cut out floor grout joints of balcony and around perimeter of waste grate using an angle grinder.

• Remove existing sealant from balcony balustrades and doorways.

• Clean, sweep, vacuum and blow balcony to remove dust and grime.

• Seal balcony tiles using a penetrative sealer.

• Inject tinted colour match epoxy grout product into the shower floor joints, around waste grate.
 • Apply Watertites epoxy grout to floor joints and perimeter of balcony.
 • Apply high flex expansion joints (if required) and perimeter seal using Mapiesil AC silicone.
 • Reseal balcony balustrades and doorways using Mapiesil AC silicone.

Question 6

HOW MUCH WARRANTY WILL I RECEIVE?

Accepted Answer

We are so confident in the products we use, that we offer a 25 year product warranty on our services.
You'll also receive a 2 year workmanship warranty, so you can feel safe knowing the jobs been preformed correctly.

Question 7

WILL I HAVE TO CLEAN UP MESS?

Accepted Answer

No, we make very limited mess and will always clean after the job is complete.

Question 8

HOW LONG WILL MY SHOWER BE OUT OF USE?

Accepted Answer

We ask that the shower isn't used 24 hours before the day of service and 24 hours after the service is complete.